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Muhammad Siparish


8 months ago, Muhammad Siparish was coming back from a construction site where he used to work as a laborer when a trailer truck hit him, at Gulpara bus stop, Gujar khan. As the truck driver ran away, Siparish was rushed to the district headquarter hospital (DHQ) Gujar khan where he was given first aid and referred to DHQ Rawalpindi. He was treated for head injuries and kept there for over two months before being referred to the Rawalpindi General Hospital due to lack of orthopedic care facilities. The patient having a family of thirteen, including a handicapped daughter was kept at the hospital for over a month and was then discharged from the hospital. Due to neglect, the broken bone joined by malunion and thus he had to pay regular visits from his home town to RGH for treatment purposes. The ongoing health expenditure, his ailing wife who had a stroke three year back and difficult domestic circumstances, having already borrowed over a lakh of rupees to meet treatment costs, made the patient give up treatment, leaving him physically handicapped and unable to contribute much to the income of the household. After months of insistence by his sons, he traveled to PIMS hospital Islamabad for a checkup where he was admitted, and Heartfile was contacted by the attending doctor. A team was dispatched immediately to carry out the poverty assessment and verification process, which took less than 48 hours. Assistance was provided to Muhammad Siparish and he underwent successful surgery and has been relieved at last of the agonizing ordeal, in seeking treatment. Due to Heartfile’s initiative, another patient was saved from plunging further into poverty and debt.

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Heartfile Health Financing (HHF) is an access to treatment program for non-communicable diseases. It provides financial access for high-cost treatment for those who are unable to pay, are likely to spend catastrophically or forgo treatment. HHF's mobile phone-driven process is fully transparent and offers help to patients with dignity. HHF currently operates in selected hospitals in Pakistan and is being prepared for scale-up.  

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